“OMG it works!”
This was the first words uttered when an agent for a new client tested making an outbound call from her new London phone number via her personal mobile phone.
AGENT: “OMG it works!”
AGENT: “What phone number have I called you from?”
RECIPIENT: “0208 xxx xxxx”
AGENT: “Wow that is fantastic…..”
Hear for yourself….
Why use ConXhub?
“Our problem is that our agents are getting very few responses when making international calls.”Darren B.
If you were to receive a call from Somalia right this moment would you pick up? This is an extreme destination, but you get the point – only around 18% of international calls from unknown callers will result in a conversation as opposed to 78% if from a more local number.
The answer is to be more local to your customers, even if you are thousands of miles away.
If you are calling someone in Belgium, call from Brussels. West coast USA call from LA.
ConXhub allows you to select any of your phone numbers, to use as your outbound phone number when calling anyone, anywhere.
Darren requested an initial batch international phone numbers all of which are now live on all agents phones, allowing them to dial out from any and be more local to the recipient:
Customer On-boarding Call
Actually it is so simple to use, I didn’t even bother looking at the videos.Darren B.
All of Darren’s agents have installed ConXhub, have made test calls and are now using the service in anger to call their international leads and opportunities.
Darren has full focus on which agents are on calls (real time), stats, reports and call recordings, to give him the best overview possible about staff performance and KPi’s.
The real cost of unanswered calls is not the telecoms cost, but the cost of employing staff, trained to speak to prospects – 10 answered calls will produce better results than 100 unanswered ones, every day!Mark Trowbridge – Founder ConXhub
You could have all this too!
ConXhub is a Challenger Telco – it is the first of a new breed of Comm’s Companies. It is to Telephony what Netflix is to TV and Spotify is to Music.
ConXhub technology has moved the goal posts from the 8×8, RingCentral, Vonage, VoIP type phone systems – ConXhub has reinvented communications architecture, building an entirely new, highly scale-able and totally agile digital stack.