Disaster recovery refers to the process of restoring business operations and critical systems following a disruptive event such as a natural disaster, cyber attack, or

During the Pandemic the choice was simply to adapt or die. To change the status quo of your business or to lose the essence of

Magic Jack, not Magic Mike, is a great VoIP solution for businesses and online workers looking to make cheaper calls. It is as basic as

The call centre industry is rapidly growing, and companies are continually looking for the best locations to set up their Call center outsourcing. These top

Its one thing to drop a call to your family or friends, it is completely different to drop an important business call. The impact of

Telephony technology is the most important part of business communications. If you get this working well, your customers and prospects can contact you any time

This article might be lost on the younger generation, or might find its way to a museum archive, but to know where you are now,

Are you tired of using multiple devices to manage your business communications? Say hello to ConXhub – the all-in-one communication platform that allows you to

Everyone has a mobile phone, sometimes more than one. Is the landline number an outdated technology that is going in the same direction as the

The 1792 Area code covers the city of Swansea and as far west as Bishopston, North as Clydach, South as Mumbles and East as Port

Customer service is more than answering the phone when it rings to resolve problems. It is an easy job to do, but it is hard

Are you in sales or managing a sales team?  Let’s look at how to make your job easier and how to earn extra commissions: Sales

Do you use Information Technology? You might think that every business of every size uses IT or the internet in some way. It could be

Retail can be a highly competitive business with new products appearing every day, trying to outsell and out-maneuver competitors with marketing strategies aimed at the

As eCommerce grows, so do the expectations of customers and businesses. They all want the immediate response, and expect same day delivery, immediate customer contact

The old adage “If you fail to plan you plan to fail” holds true in most businesses and within most management teams. Without direction from

Business communications should be professional and straightforward. Since the 1980s, emails have been playing an integral role in running businesses, government agencies, and other vital

Without good communication, businesses fail. Communication is at the heart of business. All companies need communication tools to speak to their customers, their staff, organize

If you go to the internet and search for the meaning of DSL there are a few to choose from. For the context of this

Writing a case study can be an effective way to communicate complex information. It is an in-depth analysis of a particular situation, event or individual,

With more people using VoIP, mobile and digital communications transferred through the internet, is there a need for the old-fashioned landline phone? This is causing

Data Transport Layer Security (DTLS) is an important protocol within the internet security architecture, allowing for secure data transmission over networks. This article aims to

With more people working from home, employees have more time on their hands to learn some new skills or develop their career. Vocational courses help

With a good auto dialer system your business can make thousands of calls a day to multiple numbers for each customer, you might not get

Whilst employees are not under constant surveillance by managers, team leaders, systems, CCTV and office-based performance analysis tools, there is a growth in Employee Engagement

We have all done it. Whether in our personal lives, or at work, we have all done call avoidance at some time! What is Call

conXhub, the UK’s leading telecommunications innovator, is excited to announce that Victor Horcasitas has been appointed to the company’s Advisory Board of Directors with immediate effect.

There are many types of online workspaces and each has its own benefits. Some of the most popular online work spaces are Google Drive, Dropbox,

People are not merely going to the store anymore to do their shopping; they have many alternatives that allow them to buy items in various

If you’re in search of a Hangouts alternative, you’re in luck. There are many options available that offer a variety of features. Some are better

Since the release of wifi calling, many people have found new advantages to using the internet for phone calls. However, there are also some disadvantages

If you’re a small business owner, chances are you wear a lot of hats. You might be responsible for marketing, sales, customer service, and more.

It used to be simple. You would go to the office, see your colleagues, your manager would give you the work for the day, and

Sales territory mapping software provides an easy way to see where your team has the most potential and makes the most of their skills. The

A small business often can’t afford to hire an in-house technical support team, and hiring an in-house tech support person isn’t always feasible either, depending

Effective communication is always at the center of any successful business or project. Understanding the right channels to express or pass your messages to groups

Conference calling has become more integral in team communications, work, and school. However new it seems, it dates way back to the 90s, when the

Grasshopper was founded about two decades ago and since then, it has held the top spot as the most popular VoIP provider for small businesses.

Would you walk up to someone in the street and ask them what they do and if you can introduce yourself and your business to

Collaboration is a crucial component in the workplace that enables people to work together to achieve a common goal. Choosing a right collaboration style is

Customers want it all these days and they want it fast. Some customers want to speak to you, others like to text. With the emergence

If you are old enough to remember the first Apple slogan “There’s an app for that”, you are probably of a similar age to people

Teamwork makes the business work, it is simple. Without teamwork and good, clear communication throughout the teams, the business will fail. No one will know

QoS Meaning: Prioritising Quality over Quantity Some internet traffic is more important to the user. People coming to a website and scrolling through blogs is

Dual SIM phones work well in certain circumstances. They can be extremely useful and simple to use. Here we will take a look at some of the

Sending Free SMS Messages to loved ones The best things in life are free. A smile from a loved one, a hug from your child,

There are times when we simply want to block a number from calling us. Maybe due to abuse, or spam / telemarketing calls, an ex,

Texts are the most popular form of communication via mobile phones. The use of texts has increased more than 7,700% over the last 10 years

Over the last couple of years, remote working and working from has become more popular. Some countries have as many as 8 out of 10

Virtual numbers  https://en.wikipedia.org/wiki/Virtual_number are cloud based numbers that enable communication without the need for traditional lanline networks, equipment and installation. You can literally be up and

Working from home was always rare for most people, but since the COVID-19 outbreak, many businesses have expanded their use of remote employees to keep

FREELANCE REAL ESTATE AGENTS: Real estate is one area where it is quite simple to be involved in a good side hustle to make some

As some people are thrilled about not having to commute or pay for extra coffees in exchange for a 9-to-5 job, others are less impressed. Since

Technology vendors spent most of 2020 talking about remote workers. That is fine, except people who sit at a desk make up just 20% of

When you want to scale your business, you have a few choices. You could toss more money into marketing. Possibly bump up your product or service

The coronavirus dealt the nation’s economy a massive blow, but it also released torrents of entrepreneurial creativity. Here are five reasons startups stand to thrive

Every business, irrespective of size, must develop and implement internal procedures. A well-organised set of underlying mechanisms not only allows your company to continually improve

You might believe that all you need is a good product or great service and clever branding. However, in the contemporary marketing-driven world, building a robust

6 ways to Simplifying remote resource allocation & Why it Matters? When you’re an enterprise operating at a global scale with a team of employees

The year 2020 has certainly been one to remember. Between a global pandemic, economic uncertainty, and the unprecedented transition to working from home for millions

Fueled by technology and changing lifestyles, work is undergoing a transformation not seen since the Industrial Revolution. Just a generation ago a typical employee could

How to Launch & Monetize Your Podcast? Once iTunes or Spotify has approved your podcast, you’ll have eight weeks to make an impact—a coveted area

Unlike in the past, marketing is no longer just concerned with the communication of a product to the customer. The practice has now infiltrated every element

14 Motivation Tips for Working When You Don’t Want To More and more people are working for themselves as freelancers and entrepreneurs, running their own

Every day, over a million blog posts are published, and from these only the top-ranked pieces penetrate the targeted audience through search engines. How should you stand

Whether you don’t like the people, or the term is too long, and you have other things you would prefer to be doing, or you

We Were nominated as a Top Messaging Company in London by BestStartup.co.uk! We are super happy to be selected as one of `Best Startup’ top

Although regulations threatened to thwart the expansion of gig work, their increase of the gig economy continues worldwide. The United States is leading the pack

When you start your own business you soon realize that the people who surround you can help you grow your brand. Your loyal customers are

How has Covid increased the use of eWallet? During this pandemic, how many of us have switched to contactless payments? Mobile and digital payments are