A Quick Guide to Call Transfers ConXhub offers 3 types of Convey: https://en.wikipedia.org/wiki/Call_transfer Attended Transfer Unattended (Direct) Transfer Scheduled Transfer To execute a transfer you

A Quick Guide to Call Notifications Inbound Call When someone dials your number you will receive a notification… hold down the notification to bring up

Play the Video or read the details below: A Quick Guide to Making Calls with ConXhub Making a call with ConXhub. From the contacts screen,

Play the Video or read the details below: A Quick Guide to Installing ConXhub ConXhub Install Welcome to ConXhub. Simply download ConXhub from the itunes

Play the Video or read the details below: A Quick Review of agentLog AGENT LOG Managing Agents and their time is critical to business success.

Play the Video or read the details below: A Quick Review of Priority Calls PRIORITY CALLS There are times when you need to alert your

Play the Video or read the details below: A Quick Review of Scheduled Call Transfers SCHEDULED CALL TRANSFERS What is the standard response to a

Play the Video or read the details below: A Quick Review of activeAgent activeAgent is a visual tool for managers to instantly monitor agent performance.

activeQ – Widget install Play the Video or follow the instructions below: A Quick Guide to Installing the ConXhub Chrome Widget Open your chrome browser

activeQ – Copy/Paste Function. Play the Video or follow the instructions below: A Quick Guide to manually Inserting Calls into activeQ Copy a number Open

Play the Video or View the details below: Call Reports A Quick Guide to Reports Login with credentials provided We capture data from 16 points