Pandemic Spurs Voice Resurgence
AT&T, Verizon and Sprint reported spikes in voice calls, as restrictions imposed due to the Covid-19 (coronavirus) outbreak resulted in people turning to more traditional methods of communication.
An AT&T representative told Mobile World Live voice calls on Sunday 22 March increased 44 per cent compared to a regular Sunday.
Verizon reported a 10 per cent rise in calls between 12 March and 19 March, with their duration 15 per cent higher. CTO Kyle Malady stated the increase bucked steady declines in mobile voice over the past few years, adding government restrictions forcing people to stay home to slow the spread of Covid-19 appear to have “reignited people’s hunger to stay connected, voice-to-voice”.
In a blog, Sprint noted an increase in voice as part of a broader jump in network use: without specifying a period, it reported a 20 per cent lift in calls and a 25 per cent rise in messaging.
Whilst many calls will be personal and preferred to low quality VoIP or WiFi calling, making work related calls from the personal mobile is still a problem when it comes to displaying the work phone number – unless you have ConXhub that is.
ConXhub lets you call from home as though you’re at the office. Make and receive calls from any work phone number, across the mobile voice network whilst keeping your personal mobile number private.
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