With more people working from home, employees have more time on their hands to learn some new skills or develop their career. Vocational courses help people understand their job better and get promotions and pay rises faster. Taking time out of work to study for a new degree might not be possible, due to the financial costs involved but there are educational courses, vocational courses, and seminars that you can complete to further your career and fast-track to higher earnings.
Studying whilst on the job shows employers that you are motivated to do better, and you have found a career, or a sector, that you want to stay in for the long term. If you can start a training course that suits both your budget and your time, the rewards when completing it can be much higher than the time and money invested in learning.
Work and life should always be in balance, with focus on yourself, your personal achievements, and your professional goals, and for those who enjoy learning, studying a useful course can combine both for the betterment of your career and your bank balance!
If you are looking for courses that can enhance your career in our Telecommunications sector, firstly look at the skill set required and then match the courses to your skills. This will help you to pass the courses and to make sure that you remain focused on your studying journey. Once you have decided that you have the skills, some quick research into the job descriptions can help you to focus on the jobs that you want to go for, follow that up with finding the best course for that job, and youa re on your way to success.
What Skills are needed?
Throughout the telecommunications sector there are some common skills that transcend every job. Whilst there is never a guarantee, having these transferable skills, coupled with relevant experience can help you stand out above the competition:
Technical Understanding, documentation, knowledge, and passion.
The telecoms sector is a technology-based place to work, so you must have even basic understanding of the technology involved and how to write it up and communicate with it. If you speak tech-jargon, you will confuse those that you work with, so an ability to understand and translate into everyday English is essential. You do not want to baffle your clients, colleagues, or customers with jargon, or words that they simply do not understand. Having a passion for the sector is essential in any job, if you are disinterested you will not do well, and on those days when the work is hard, or the pay is low, having a passion will guide you through it.
Critical Thinking, problem Solving, and skills in planning process improvement of operational systems.
When working with systems, your mind needs to be focused on the processes involved in improving those systems. You need to see the customer journey or the user experience from both the technical elements and the functional side. When you can improve the technology and speed up the functionality, you are well on your way to impressing your customers and improving their experience of your product.
Communication, attention to detail and complex decision-making skills.
It is one thing to have the knowledge, it is another to be able to communicate that knowledge with others in a clear and concise manner. When the work is technical it is complex, the operating systems can be confusing, and require great attention to detail. When the time comes for a decision to be made, you need to make the right choice, and stand by your decision to fix and improve the technology. These skills require confidence and knowledge as well as the ability to describe what is going on, as quickly as possible. Where people do not understand the issues, but the issues are stopping their business, they want fast, cheap, and efficient results. These skills will help you to stand out and provide the service your customer’s demand.
Now you have the skills, do you meet the responsibilities?
Every job is slightly different but there are some common job responsibilities when working as a telecommunications specialist. If you can complete these responsibilities, or they interest you and you are willing to learn, then a career in telecommunications could be for you.
System and Process Orientated work
Just as the phone call starts at one end and goes to the other, the process of the work also follows generic systems and processes. Where there are problems in the process, the systems fail and must be fixed. Where there are multiple calls to be managed at the same time, the system needs improving.
Technical Specifications and documentation
A lot of technical jobs require you to read or create instruction manuals. Working in telecoms is a technical job, so understanding, writing, and creating technical documentation will be a part of the work
Health & Safety
Working with electrics can be dangerous if you are not working in a safe and responsible manner and wearing the correct clothing. Having a knowledge of health and safety is essential.
Customer Service and Communication
All jobs that involve speaking to customers and resolving customer concerns, even on a highly technical level, requires you to have good customer service and communication skills. Without these you will not get and keep customers in your job.
You have the skills, and you have the responsibilities, which course is the best to study?
Master’s degree in Telecommunications.
There are several schools and universities that offer this course, and it is clearly designed to meet high level jobs in the industry. This course is offered full time, part time, and even remote study. When you enroll on the course, they ask you to sign up for specific courses from their suite of modules which can focus your studies and the outcome you want to achieve even further!
Computer, Information and Networks.
Computer and IT courses are varied and transferable to many different areas. They are very useful in the industry and can lead to the best paying jobs in telecommunications, but if you find that it is not for you, and you prefer the technical work, you could go into systems administrator roles, or other computer-based roles. Every business is led by computers, so this is a highly transferable qualification that could support a well-paid career.
This is a fast growth sector with currently more jobs than there are people to fill them. This sector is good for freelancers as well as full time employees. Technology professionals with degrees in Cloud Computing are in high demand and that demand will only grow, with more businesses taking to the cloud for their system supports.
For those people who have the technical knowledge plus the people skills, this is a great job. It is highly paid and fast paced, with good commissions and travel opportunities. People good at sales and with strong technical knowledge are often promoted faster to the higher positions, since they have the people skills, negotiation skills and they bring in the money. Getting qualified in sales helps in many industries and being skilled in technical sales is another step up the ladder.
Wireless Network Engineering
Moving away from wires is a common route for business development. This job is commonly remote and involves travel to different client’s businesses. Supporting and maintaining a wireless network means that you have excellent technical knowledge as well as people skills. As more businesses move away from the old way of working, this modern course will help to secure jobs and a good future.
Computer Engineering or Computer Science
Cloud Architects, Data Architects and System Architects are some of the highest paid jobs in the telecoms sector, they are highly skilled, educated, and experienced. They design the technology to support the infrastructure of the telecoms industry and build logical systems to improve it. Degrees and qualifications should be from good schools and universities with post-grad master’s degrees obtained after some years of experience.
You are the Full Package
With the skills, experience, and qualifications under your belt, you have your future ahead of you, and it looks like your future will be good. With high pay, and doing something that you enjoy, working in a sector that you love means that you will be happy at work, and happy outside of work, and that is the dream of many!