Prior to using your services I had always used headsets that were wired into the phone, and the thought of using wireless Bluetooth headsets had never occurred to me. I would never go back to wired headsets now. You don’t actually realise what effect having an operative literally tethered to their desk has on them until you take this away.
Operatives are now more relaxed, they stand up more, become more animated and generally sound happier on the phone. Giving them freedom of movement has allowed them to settle a bit more and find habits that help them work better that they may not have been previously available to them.
Also, a blue tooth headset is comfier as it does not have masses of wires weighing it down that can get easily caught on chairs and in desk drawers.
Andy – Call Centre Director
ConXhub provides the very latest in technology and engineering, to provide Call Centres with the ultimate in communications technology.
Agent mobility improves health, stealth and wealth.
ConXhub is pioneering patented technology, not available anywhere else – it uses mobile cellular services to provide HD crystal clear call quality, native highly advanced PBX switchboard technology and a gamified inbound call system which has significantly reduced missed call percentages.
For the average Call Centre this means happier staff, happier customers, increased business and reduced costs.
Agents can continue to communicate with customers even when there are power or internet outages and even work from home or remotely if the need arises.
Call us TODAY to find out how we can improve your bottom line.
NB: No capex, instant setup
ConXhub patented tech has completely re-engineered business communications away from VoIP putting the mobile phone and the cellular network at the heart, driving greater efficiency, improved user experience and increased savings
Communicate from anywhere, even on the go.
ConXhub offers a 7 day, risk free, no obligation trial – take yours today!
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