Why do we Need Direct Dialing? - ConXhub
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Hello. Can I speak to John Smith please?

Which department is he in? Do you know his extension? Do you know who his manager is? I am sorry, we have a lot of John Smith’s.

If only he had a direct dial.

Hello, I need to speak to Amanda.

Amanda who? Which department is she in, what is it in relation to, can I take a message, do you have her email address?  Can you just dial direct?

Direct dialing has become so important in business. Getting to the right person quickly so that the sale can be completed, the complaint resolved, the message relayed.  Over 60% of people still believe that the phone call is the fastest and most efficient way of resolving a problem. There might be live chat, email, and messengers, but the direct dial is the fastest, most effective, and efficient way of getting the job done.

Dial direct to be faster than email

How many times have you sent an email and waited days for a reply? You might be trying to book an appointment, cancelling a meeting, or ask a question about a product. You take time to draft the email, delete, re-type, and organize your thoughts into the best version of a written letter that you can deliver. You click on send. And wait. One day, 2 days, 3 days later, still no reply.

Direct dial the person, get an answer right away, and then ask, oh, did you see my email?  Sorry, it went into my junk folder. All that effort and energy wasted.

Dial direct to beat Social Media

We are told not to sell on Social Media. Post content that is engaging, interesting, entertaining, and educational. Wait for people to Like it, comment on it, share it. Thank them for commenting, sharing, and liking and slowly, but surely, build a relationship with that person. You know what is faster and more direct than that?  Calling them direct. Dial direct, talk to them, the spoken word is the best way to build a relationship and to meet your needs.

Dial direct instead of SMS

Sending a busy person a text can be similar to email. They will get round to reading it when they have time, and they rarely have time. Sending a text must be well thought out, worded carefully and you might worry how it comes across. Calling someone is faster. People are more likely to answer their phone than a text message. Even a busy person can answer, on speaker phone when driving, or can answer on Bluetooth anytime, any place. A quick call, dial direct, ask the question, discuss the issue, and thank them and hang up. How much faster and more direct is that?

Dial Direct for emotional connections

Can you convey emotions and feelings easily in a written message? You might want to than someone sincerely, to shout at them angrily, to reach out and connect with someone in pain. Can that be done with a text message? Yes, but on a shallow level.

What conveys your message better?

Dial direct!

Picking up the phone shows and speaking to someone shows that you care, are more interested and more respectful than sending a well worded, carefully drafted message.

A trained animal can send a written message.

A piece of code can automate messages, sending to hundreds of people at once, reaching millions via email and Social media.

Dial direct to set yourself apart from automation and animals.

Dial direct to be more human and humane.

Dial direct to engage, educate, enthrall, entice and enrich the world around you.

https://en.wikipedia.org/wiki/Direct_dialing

What is the best tool to use to dial direct? conxhub.com 

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