Sounds impossible right? Well ConXhub features ground breaking new technology which will record ALL business communications & NONE of the personal - so your staff can now use personal mobile phones for work (BYOD) with none of the risk!
Set against MFID II standards 100% of business calls recorded in HD quality & securely stored for as long as required.
ConXhub proprietary software ensures ONLY business calls are recorded allowing users to safely use their own phones for business & without the need for additional SIMs or equipment.
Whether you are working in the office or remotely, having a dashboard which shows the live status of every agent is critical.
Check who are on calls & view against calls in the queue. See call duration, time between calls & who is logged off or on a break...
ConXhub captures 16 points of data for every call giving you deeper insights into your call analytics.
Capture recordings & metadata from every call to measure & improve your campaigns, including who called, the dialed number, call duration, held time, & more!
You can gain actionable insights by generating reports about your campaigns from our dashboard or your own application using our Management APIs.
"ConXhub fulfills all the needs of sales & supoort teams & their end customers all with excellent productivity & cost savings "
We offer some of the most comprehensive & user friendly reports available. See analytics, Call Data Records, Agent performance and more all in one place.
Yes – you can select date ranges
Yes – all data can be shown on a screen
Yes – If your plan allows, we supply MFID II call recording & you can simply find the call in the call data records and click the recording icon to listen.
Yes – simply select the data you want and the format.
In addition you can have the system auto send data every day to your email