ConXhub’s fair usage policy (“FUP”) is designed to prevent fraud, abuse and abnormal usage of our products. ConXhub’s products are for individual use only in accordance with the Riptec Services Agreement and this FUP (“Legitimate Use”).
The following is a non-exhaustive list of practices that would NOT be considered Legitimate Use:
ConXhub may at its option, terminate or suspend its relationship with you, and your use of any ConXhub product immediately if it determines you are using the product contrary to this FUP.
Pay Per Call options are available for those falling outside of this FUP
Normal usage for an individual is considered to be around 2000 text messages per month and around 10 hours of calls (or call forwarding).
Normal usage for a business user is considered to be around 2000 text messages per month and around 30 hours of calls (or call forwarding).
* Unusual texting and calling patterns will be investigated. Such could be: frequent calls with short-duration, many multiple-hour calls every day etc, excessive texting to the same number with similar texts.
* Calls and texts are expected to follow a normal usage pattern as indicated above. Infrequent deviations from this is accepted. If you frequently deviate from the normal expected usage patterns we will contact you to discuss alternative plans that you can subscribe to instead.
Subject to this FUP, ConXhub’s unlimited subscriptions allow unlimited calls to landlines in the applicable subscription countries (excluding special, premium, service and non-geographic numbers) for the time period specified at the time of purchase. Unlimited calls to mobiles may also be included where stated at the time of purchase.