Fair Usage Policy

ConXhub’s fair usage policy (“FUP”) is designed to prevent fraud, abuse and abnormal usage of our products. ConXhub’s products are for individual use only in accordance with the Riptec Services Agreement and this FUP (“Legitimate Use”).

The following is a non-exhaustive list of practices that would NOT be considered Legitimate Use:

  • Using subscriptions for telemarketing or call center operations
  • Re-selling subscription minutes
  • Sharing subscriptions between users whether via a PBX, call center, computer or any other means
  • Calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications
  • Unusual calling patterns inconsistent with normal, individual subscription use, for example, regular calls of short duration or calls to multiple numbers in a short period of time.
  • Other practices may be relevant in determining legitimate Use and ConXhub reserves the right to take any unlawful, prohibited, abnormal or unusual activity into account in making its determination.

ConXhub may at its option, terminate or suspend its relationship with you, and your use of any ConXhub product immediately if it determines you are using the product contrary to this FUP.

Pay Per Call options are available for those falling outside of this FUP

Usage

Personal Account
Normal usage for an individual is considered to be around 2000 text messages per month and around 10 hours of calls (or call forwarding).

Business Account
Normal usage for a business user is considered to be around 2000 text messages per month and around 30 hours of calls (or call forwarding).

* Unusual texting and calling patterns will be investigated. Such could be: frequent calls with short-duration, many multiple-hour calls every day etc, excessive texting to the same number with similar texts.

* Calls and texts are expected to follow a normal usage pattern as indicated above. Infrequent deviations from this is accepted. If you frequently deviate from the normal expected usage patterns we will contact you to discuss alternative plans that you can subscribe to instead.

Subscriptions

Subject to this FUP, ConXhub’s unlimited subscriptions allow unlimited calls to landlines in the applicable subscription countries (excluding special, premium, service and non-geographic numbers) for the time period specified at the time of purchase. Unlimited calls to mobiles may also be included where stated at the time of purchase. 

SMS

Each SMS message has a limit of 160 characters. If you type a longer message it will be broken down into several SMS messages and you will be charged for each message sent. If you send SMS messages to more than one person you will be charged for each SMS sent to each recipient. If ConXhub cannot (for whatever reason) send your SMS, ConXhub will continue to try to send the message for up to 24 hours after which time the SMS charge will be refunded to your ConXhub Credit balance automatically if delivery is unsuccessful.
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Verification / OTA Services

Verify YOUR identity on any WEB SITE - receive SMS to your email address!

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Bronze

Starter
$ 1
40
month-to-month
  • Plan Per Number
  • 50 Inbound SMS
  • SMS to Email Address

Silver

Scale Up
$5
$ 3
50
month-to-month
  • Plan Per Number
  • 100 Inbound SMS
  • SMS to Email Address

Gold

Full Blast
$ 7
00
month-to-month
  • Plan Per Number
  • 250 Inbound SMS
  • SMS to Email Address

Bronze

Starter
£ 1
00
month-to-month
  • Plan Per Number
  • 50 Inbound SMS
  • SMS to Email Address

Silver

Scale Up
£4
£ 2
50
month-to-month
  • Plan Per Number
  • 100 Inbound SMS
  • SMS to Email Address

Gold

Full Blast
£ 5
00
month-to-month
  • Plan Per Number
  • 250 Inbound SMS
  • SMS to Email Address

Bronze

Starter
1
20
month-to-month
  • Plan Per Number
  • 50 Inbound SMS
  • SMS to Email Address

Silver

Scale Up
5
3
00
month-to-month
  • Plan Per Number
  • 100 Inbound SMS
  • SMS to Email Address

Gold

Full Blast
6
00
month-to-month
  • Plan Per Number
  • 250 Inbound SMS
  • SMS to Email Address

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Call Forwarding

Forward Calls & Messages direct
to your Mobile Phone

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Bronze

Starter
£ 3
00
month-to-month
  • Call Forwarding to any Device
  • Unlimited inbound/forwarded calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
£7
£ 4
00
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
£ 6
00
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

Bronze

Starter
3
60
month-to-month
  • Call Forwarding to any Device
  • Unlimited inbound/forwarded calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
7
4
80
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
7
20
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

Bronze

Starter
$ 4
20
month-to-month
  • Call Forwarding to any Device
  • Unlimited inbound/forwarded calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
$8
$ 5
60
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
$ 8
40
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

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Ultimate SuperPhone

Supercharged communications on your Smartphone

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Bronze

Starter
£ 4
00
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
£7
£ 5
50
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
£ 7
50
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

Bronze

Starter
4
80
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
9
6
60
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
9
00
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

Bronze

Starter
$ 5
60
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Choose a number from 10,000+ cities

Silver

Scale Up
$9
$ 7
70
month-to-month
  • Everything in Bronze
  • Voicemail to Email
  • Profile Identity notifications

Gold

Full Blast
$ 10
50
month-to-month
  • Everything in Silver
  • Full Phone system features
  • Greetings, Busy Message, Hold music

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ConXhub Business Suite

Connect, Collaborate, Communicate via
your Smartphone

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Bronze

Starter
£ 7
50
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Inclusive IM / SMS

Silver

Scale Up
£15
£ 10
00
month-to-month
  • Everything in Bronze
  • Voicemail2Email, Call Greetings
  • Profile Identity notifications

Gold

Full Blast
£ 12 month-to-month
  • Everything in Silver
  • Full Phone system features
  • activeQ, Widget, Recording, Reports

Bronze

Starter
9
00
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Inclusive IM / SMS

Silver

Scale Up
18
12
00
month-to-month
  • Everything in Bronze
  • Voicemail2Email, Call Greetings
  • Profile Identity notifications
Popular

Gold

Full Blast
14
40
month-to-month
  • Everything in Silver
  • Full Phone system features
  • activeQ, Widget, Recording, Reports

Bronze

Starter
$ 10
50
month-to-month
  • Unlimited (inclusive*) Calls
  • Inbound/Outbound Calls
  • Inclusive IM / SMS

Silver

Scale Up
$18
$ 14 month-to-month
  • Everything in Bronze
  • Voicemail2Email, Call Greetings
  • Profile Identity notifications

Gold

Full Blast
$ 16
80
month-to-month
  • Everything in Silver
  • Full Phone system features
  • activeQ, Widget, Recording, Reports

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Messaging Services

SMS using Alternate Phone Numbers

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Under construction - Check back soon

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