When Do You Need a Virtual Business Phone Number?

Virtual phone numbers are required when you run eCommerce store or small business. It offers customers a fast way to contact you. This will help you to grow your business.

What is a VoIP Number?

VoIP number is a phone system that allows you to communicate with other people over the internet. These applications enable you to make a conference call, send an online fax, text message, SMS, and more.

Are Virtual Phone Numbers legal?

Yes, it is legal to buy and use virtual phone numbers in all countries, but you cannot use them for illegal activity.

What factors to consider while choosing a Virtual Phone Number?

Virtual phone numbers enable you to differentiate between personal and business phone calls that are taken on landline or phone. It can be easily done by getting second line phone number.

Here are the important factors that you need to consider while choosing a Virtual Phone Number:

• You need to consider Price and features.
• Check how the convenient setup process is.
• Focus on call management services like call forwarding, recording, screening, etc.
• Ease of keeping the business phone and personal phone separate on mobile phone and landline.
• Consider the quality of phone calls.
• Check the availability of automated attendants to route or greet callers to the appropriate line.
• Analyze customer support.

Why use a Business Phone?

Business phone systems provide businesses with a dedicated business number that can be a toll-free, local area code prefix, or a customized number like 1-800-BOOKS. You can use them to forward calls to other numbers. You will get many impressive features like mobile apps, automated attendants, call queuing, and provides a real-time view of your clients.

Following is a handpicked list of Top Free Virtual Phone Number with their popular features and website links. The list contains both open source (free) and commercial (paid) software.

1) ConXhub

ConXhub is lightyears ahead when it comes to mobile technology, with new features constantly being added to the already impressive system. It is THE virtual phone application to provide your business all it’s communication needs. It gives unlimited professional phone numbers that can be used on existing cell mobile or landline. This app enables you to port your virtual number without any hassle. 

Furthermore, ConXhub is non-VoIP & doesn’t use data, so you can start making crystal clear calls without the stress of a bad call. Call anywhere in the world just like chatting to your neighbour! Say goodbye to frustrating low-quality & dropped calls & trying to find decent internet connections.

Let’s look at some of the other benefits.

Features:

• 1 phone, 1 SIM – Many numbers! Ditch the extra mobile and get unlimited numbers on one mobile.
• Be local – Appear as local when calling and texting, even when you’re in another country.
• Privacy – business calls on your mobile, but keep your personal number private.
• Work life balance – Separate your life in minutes with new numbers. Enjoy more calm.
• Text messaging – You can reply via text messaging on your office number.
• Disaster recovery – Floods, electricity outages, virus lockdown, you’re fully covered.
• Increase productivity – Unlimited profiles, mobile numbers, switchboard all on your mobile phone.
• Communications for life – Keep numbers for life no matter where you move globally.
• Burner numbers – Create temporary numbers for any use, then ditch them.
• Music on hold, IVR, call recording – Get all the big biz phone functions PLUS ConXhub features for free
• Calls all inclusive – call anywhere, anytime without bill shock.
• Savings – enjoy the cheapest calls in the UK.
• International calls – Use your mobile phone internationally, but only pay local rates

With all these incredible features, we’re sure you don’t need to read further. Book your free trial today, and experience cutting edge mobile technology today.

We’re a fair company though, so here’s the list of other companies providing virtual numbers.

2) Phone.com

Phone is an application that helps you to configure your phone system fast and easy. It allows you to block calls by adding the number in your phone account. This tool supports call blocking, forwarding, and screening. Phone.com enables you to dial any number by name dictionary. It plays music when you hold the phone.

Features:

• Phone.com can be setup instantly.
• It allows you to create custom schedules.
• You will receive a notification whenever you get incoming calls.
• This app allows you to route called depend on the time and day a call is received.
• You can sync your address book with Phone application.
• It enables you to personalize your call with greetings, messages, voices, and music.
• You can send and receive SMS on any local number.
• Phone.com helps you to create and organize your groups and extensions.
• You can set your unique caller ID.
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3) FreshCaller

Freshcaller is a tool that helps your teams to create or respond to all opportunities with full context. You can effortlessly manage client calls and collaborate with internal teams in a more organized way.

This application enables your clients to register their inquiries for free. It allows you to port numbers from your Google Voice, Twilio account, and more with no hassle.

Features:

• It enables you to purchase a phone number in more than 40 countries.
• It provides a flexible phone system.
• This tool offers multiple round routing engines to transfer calls to other people.
• Set up a smooth call handling process.
• Monitor and manage the communication experience.
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4) MightyCall

MightyCall is a virtual phone system made for a small business. This system allows you to make and receive calls on the device of your choice. It enables you to decline the call, accept, or send to voicemail.

MightyCall helps you to set your flow with a clear and conversational chart. It gives you the complete history of your communications. This app helps you to keep your business running after hours.

Features:

• The tool provides unlimited calling.
• It allows you to forward calls to any device.
• You can select a tool-free or area code number without paying an extra charge.
• With this software, you can record a call.
• MightyCall enables you to listen to voicemails and get notifications.
• It allows you to visualize your voicemail.
• Make and receive calls from your PC using a softphone.
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5) Nextiva

Nextiva is a virtual phone number system. It allows you to start audio and video conferencing with just one mouse click. This application offers a local toll-free number. It provides alters of voicemail via email. Nextiva easily allows you to receive SMS and text messages from your mobile app.

Features:

• You can know the customer’s information when they call.
• Automatically get feedback from your clients.
• All your communication and data can be managed centrally.
• You can track the interaction of a customer with your business.
• This VoIP tool provides a real-time view of your clients at an individual level.
• You can send an online fax, text message, and SMS.
• Supports unlimited conference calling.
• Offers professionally recorded greetings.
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6) TalkRoute

Talkroute is a virtual phone number providing service that enables you to make and receive business calls in less effort. This application provides varieties of numbers according to your business. It allows you to forward or route calls anywhere. Talkroute can be used to send a message to your customers. It offers easy to manage voicemails.

Features:

• It enables you to record incoming and outgoing calls.
• Provides detailed history reports.
• You can customize your welcome message.
• Offers 3 or 4 digit direct-dial extensions.
• Send and receive MMS and SMS.
• You can set time and date when your phones are available.
• It helps you to manage user accounts and permissions.
• TalkRoute can be easily accessed from Android or iOS phones.
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7) CallHippo

CallHippo virtual phone system can be setup without any hassle. It enables you to integrate with more than 100 tools. This service provider enables startup and businesses to have a local number from 50+ countries. It offers easy to use interface and a robust backend facility to setup a customer support center.

Features:

• This service provider enables you to make calls from the browser.
• It allows you to quickly get local phone numbers.
• Supports call forwarding, recording, and queuing.
• It helps you to collaborate with your team.
• The app enables you to interact with callers, gather details, and route calls to the right person.
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8) RingCentral

RingCentral is a tool that offers virtual phone number collaboration solutions for businesses. It helps you to better serve with all in one video conferencing, cloud phone, team messaging, etc. This application enables you to use virtual phone service without new hardware. RingCentral helps you to install and setup with minimal effort.

Features:

• It provides a call forwarding facility.
• This tool offers HD quality video and web conferencing.
• You can host a maximum of 100 participants in an online meeting.
• It enables you to manage both incoming and outgoing faxes online.
• RingCentral is available in 100+ countries with local dialing plan as well as international virtual numbers.
• It allows you to share file tasks and file online.
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9) VirtualPBX

VirtualPBX is one of the best virtual phone number systems that helps you to monitor your calls in real time. This tool provides Automatic Call Distribution (ACD) to manage call traffic of a specific department.

It allows you to customize the phone number that fits your brand. VirtualPBX enables you to show your business name and number on an outgoing caller ID.

Features:

• Your current business number can be transferred to Talkroute.
• Set a date and time when your phone is available.
• This app supports audio conferencing.
• You can forward call to any devices you have chosen.
• It provides Salesforce CRM (Customer Relationship Management) integration.
• You can make a call from your web browser.
• It has a status indicator that helps you to know the status of the VirtualPBX platform.
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10) Google Voice

Google Voice is a virtual telephone service that offers voicemail, call forwarding, text, and voice messaging, as well as a call termination facility. It works on smartphones and the web. Therefore, you can make calls from anywhere. This application filters spam calls using AI.

Features:

• The tool can be customized that suits your everyday workflow.
• It automatically transcribes your voicemail.
• Google voice is easy to use.
• You can easily connect with other people to organize your task.
• It lets you configure your PBX.
• Can be integrated with Google Calendar and Meet.
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11) eVoice

eVoice is a free virtual phone number provider that offers call forwarding and auto attendant. It enables you to welcome your customers using studio-recorded greetings. This application enables you to read your voicemails with ease. You can use eVoice to get a local number in your city and forward it to the existing phone lines.

Features:

• It allows you to choose a landline phone number for your local, international, and national business.
• You can work remotely with no hassle by using video conferencing.
• Make or receive calls from mobile or your desktop.
• This application provides a choice of a phone number that suits your business.
• It allows you to record a call.
• The app supports speed dialing.
• eVoice plays music when you put the phone on hold.
• It enables you to block the phone number.
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12) Bitrix24

Bitrix24 is one of the best free virtual phone number providers that offer automatic dialers and IVR. This application enables you to greet your customer through a welcome message.

It allows you to record and forward call. Bitrix24 offers phone number rental in more than 43 countries. It has an automatic call distribution (ACD) facility.

Features:

• It allows you to work with any equipment, including computers, iOS, and Android, etc.
• The application has a fully featured phone system.
• It provides free CRM software.
• You can transfer calls to other departments of your organization.
• Bitrix24 enables your computer to interact with the telephone.
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13) Ooma Office Phone

Ooma Office Phone is an online virtual number service provider. This tool offers voicemail, automatically call distribution facility, and more. It allows you to receive calls from your phones. This software can be easily setup in less time. Ooma Office Phone enables you to port your current port number with ease.

Features:

• You do not need any software to use it.
• This tool is integrated with a cloud voice and business app.
• It provides a local and toll-free number of your choice.
• You can transfer your incoming call to another Ooma office phone.
• Ooma provides 24/7 customer support.
• It allows you to block any call.
• You can manage your phone calls from a smartphone.
• The app provides one virtual fax service for the user.
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14) Virtualphone

Virtualphone is a service that offers numbers in more than 120 countries. It enables you to quickly start receiving calls. This application allows you to record incoming or outgoing calls.

Virtualphone can be used to send SMS to your phone number. This app gives a detailed information of callers like local time, web browser, operating system, geolocation, etc.

Features:

• Supports live chat with voice.
• It allows you to forward calls to anyone.
• You can send voicemail and fax.
• It enables you to schedule a call.
• The tool allows you to easily place international calls.
• VirtualPhone application offers easy setup.
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15) Exotel

Exotel is a virtual phone number system for SMEs, startups, and enterprise. This application offers both call recording and forwarding. It enables you to identify call patterns according to the volumes so as to avoid missing any call.

The system can be completely customizable to suites your business requirement.

Features:

• It provides real time notification when you miss a call.
• This cloud system offers unlimited channels.
• The application includes a visual drag and drop dashboard.
• Exotel has a visual API that works on WYSIWYG.
• You can track your productivity through your call stats.
• It has automated call distribution functionality that redirects call to the right agents.
• Exptel provides detailed analytics of each call.
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16) Vonage Virtual Number

Vonage is an application that offers scalable and flexible voice, message, and video calling facility. This application offers a telephone keypad for dialing numbers. It allows you to place an international call. You can use this tool to block or unblock numbers using a mobile or online account.

Features:

• It enables you to link any mobile phone.
• This program supports call forwarding.
• You can change the Voicemail PIN.
• It supports the customization of voicemail.
• You can turn on and off caller ID or call waiting facilities.
• Vonage allows you to easily setup the system.
• The tool is easy to add a phone line to your account.
• Vonage helps you to quickly turn on/off the call forwarding feature.
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17) Blacktel.io

Blacktel.io is online service that offers virtual phone numbers to use with any browser. It enables you to make and receive calls, send and receive text messages, and more. This application allows you to get your phone number from a preferred country. blacktel.io is easy to protect your original number and forward calls over a virtual number.

Features:

• It enables you to send and receive fax documents.
• This application enables you to use WhatsApp without a cell phone or number.
• Supports call recording, forwarding, and more.
• It allows you to redirect incoming SMS to any email address.
• This system automatically response the call through SMS.

18) Avoxi

Avoxi is application that enables you to buy virtual phone numbers online. It allows you to forward a call to any location you like. This tool provides a call routing facility.

Features:

• Supports more than 160 countries.
• You can use this app to get a custom caller ID.
• It includes all the features of VoIP.
• You can host unlimited calls with more than 500 participants.
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19) TollFreeForwarding.com

TollFreeForwarding.com is a cheap virtual phone number system that offers 24/7 customer service. It offers call forwarding and enables you to adjust voice menu settings. This application provides a local number in more than 120 countries.

Features:

• You can receive calls immediately when you active this software.
• It helps you to improve client communication through quality cloud-based numbers.
• This tool enables you to expand your business internationally.
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20) GlobalCallForwarding

GlobalCallForwarding is a service that provides mobile, local, and toll-free numbers. This application offers you easy to use high-quality call forwarding service. It helps you to connect and communicate your customer efficiently by adding SMS to your number.

Features:

• Supports call recording.
• It provides unlimited extensions.
• You can customize a greeting message.
• The app allows you to set the time of routing.
• Forward calls in sequence.
• You can filter your calls using a black and white list.
• It offers customer supports through chat.
• This application has a user-friendly control panel using which you can set unlimited extensions.
• GlobalCallForwarding app enables you to manage your account with ease.