What is a Virtual Phone Number?


A virtual phone number, also known as DID or access number, is a telephone number that is not directly associated to a telephone line. These numbers are often programmed to forward incoming calls to one of the pre-set telephone numbers chosen by the client; either Landline, Mobile or VoIP.

Virtual phone numbers can be registered with an international, local or toll free area code and can be customised to provide the perfect vanity number. ConXhub boasts one of the industry’s largest inventories of virtual phone numbers with hundreds of thousands of options to choose from across 9000+ cities from 62+ countries around the globe.

Phone Number Types

Local Phone Numbers

Local phone numbers represent a specific region, city or county/state which is identified by their 3 digit area code. Local phone numbers are a great way to establish a local presence within a community whether you have a physical presence there or not.

With ConXhub, you may register as many local phone numbers as needed, in as many different localities as required. It doesn’t matter if you are in a big city like Chicago (312) or a small town such as Key West (786), we have local phone numbers available for everyone.

Toll Free / Freephone Phone Numbers

Toll free phone numbers begin with the area codes like: 800. Traditionally the owner of the toll free numbers is charged for the call and the caller is not billed. However, ConXhub does not charge any additional fees for toll free usage to either our customers or the originating caller.

You may also choose a custom toll free phone number that spells a word, phrase or a specific sequence of digits. These toll free numbers are known as vanity phone numbers and are also available for selection.

Local Rate Phone Numbers

Local rate phone numbers usually start ‘0845…’ or ‘0844…’ in the UK. Calling a local rate number from a landline or mobile phone can be up to 7p per minute plus an access charge which is set by your phone company. Businesses tend to use local rate numbers when they want to keep the cost of calling relatively low.

National Phone Numbers

National Phone Numbers which in the UK start with 03 for example are numbers not attached to any specific Town or City and can be dialled for one simple price across the whole of a country. These numbers will give you a national presence.

Using ConXhub you can have as many National Phone numbers as you require.

National Rate Phone Numbers

These numbers start ‘0870…’ or ‘0871…’ in the UK and give your business a national presence. As these numbers are billed to the caller at a national rate (up to 13p per minute from a landline or mobile phone plus an access charge), they can generate an income for you.

For regulatory purposes, national rate numbers are treated similarly to premium rate numbers (see below), so to operate one you need to make sure you meet the rules.

Premium Rate Phone Numbers

Premium rate numbers, which start ’09…’ in the UK, cost anything up to £3.60 per minute plus an access charge – which can be as much as £6 – to call from a landline or mobile phone. They’re often used for competitions or by businesses that want to generate significant revenue through call charges.

Many companies find that using them sends a clear message to customers: ‘don’t call us’! Strict regulations govern the use of premium rate numbers too – you need to make sure you follow the code of practice published by Phone-paid Services Authority, the UK regulatory body.


ConXhub can supply any type of number for any purpose and in conjunction with its award winning patented outbound call service gives business a formidable advantage over competitors.

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