Boost Customer Support Efficiency with conXhub’s WhatsApp Ticketing

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Boost Customer Support Efficiency with conXhub’s WhatsApp Ticketing

Struggling to streamline customer communications? conXhub’s new WhatsApp Ticketing feature is here to transform the way small businesses manage support inquiries—by making customer care faster, more efficient, and easier to manage across your team.

Step 1: Integrate WhatsApp with conXhub

Start by linking your business WhatsApp number to your conXhub dashboard. This integration enables every incoming message to automatically create a tracked support ticket.

Step 2: Assign Tickets to the Right Team Member

Once a ticket is generated, designate the best-suited team member to respond—no more lost messages or overlapping replies. Your team sees everything in a single, organized workspace.

Step 3: Track and Resolve Efficiently

Use the simple interface to track ticket status, prioritize tasks, and follow up fast. With built-in logging, you maintain a clear record of communication history—perfect for continuous improvement.

Step 4: Improve Responsiveness and Retention

Happy customers stay longer. By responding quickly on their preferred platform, you boost satisfaction and trust.

The digital experience your customers expect is here. Start using WhatsApp Ticketing with conXhub and solve support challenges before they start.

Get started with conXhub today and revolutionize your customer service.