Many small business owners believe managing different departments or teams requires juggling multiple phone numbers. But that’s not just inefficient—it’s unnecessary. Let’s walk through how one digital consultancy tackled this misconception using conXhub’s privacy-first communications platform.

Step 1: Identifying the Problem

The consultancy was using four mobile numbers for sales, support, operations, and marketing. This caused customer confusion, missed calls, and a lack of accountability. Their goal? Simplify communications while safeguarding privacy.

Step 2: Booking a Free Consultation

After discovering conXhub, they scheduled a free consultation. Our team assessed their business needs and showed how they could route every call through one privacy-first account—complete with smart call handling for different departments.

Step 3: Customising Multiple Caller IDs

Using conXhub’s advanced features, they set up multiple outbound caller IDs under a single user. Each team retained its identity for calls and messages, without the need for extra devices or numbers.

Step 4: Launch & Results

In less than a day, the business was live. They instantly reduced communication overhead, improved customer service, and enhanced team accountability—all with one conXhub account.

Think you need multiple numbers to run your business? Think again.

Book your free consultation today and discover how conXhub simplifies communication while keeping your business privacy-first.